Personal Support

• Your Partner:    HALCON is sold exclusively via highly qualified distributors, who are also responsible for the support and application evaluation. Your local distributor, from which you purchased HALCON, will be happy to further assist you. In case you're not yet a HALCON customer, please also contact your local distributor.
• Free Application Evaluation:    To provide the best solution for your task, we offer to evaluate your application in advance. Please contact your local distributor directly or use our application request form to describe your application, best by also attaching sample images. Our distributor will discuss your application with you and show how to efficiently solve it with HALCON. Of course, you may also make use of this service, if you're not a HALCON customer so far.
• Problem Support:    Whenever you need help for using HALCON, feel free to contact your local distributor. Please do not forget to specify your system environment, i.e., the used HALCON version, the computer/processor type, operating system, etc., and the exact HALCON error message. Furthermore it might be helpful to attach a short HDevelop program and the corresponding image to demonstrate your problem to your local distributor.
• Image Acquisition Devices:    If you have problems with one of HALCON's image acquisition interfaces make sure that your installed computer system matches all the system requirements of the used HALCON image acquisition interface, especially the driver version. When reporting a frame grabber related support query, please don't forget to enumerate all involved hardware and software components.

	Training Seminars

Some distributors offer training seminars where you can learn more about HALCON.

See forthcoming seminars

	Documentation, Application Guides, Tutorials, Books

	Select and download HALCON documentation and application guides
	View or download tutorials
	Information about the book "Machine Vision Algorithms and Applications"

	Software Updates

Download updates for the HALCON full version

	Japanese Customers

Please note the extensive Japanese HALCON description that you can find here provided by our Japanese partner, the LinX Corporation.