Over time, the software solutions may need to be adapted to handle changing requirements or the modification of hard- and software components. Accordingly, the range of services offered by MVTec includes complete software maintenance throughout its entire life cycle.
Within the scope of a maintenance contract MVTec offers the following services:
- Update of software components.
- Adaptation to modified hardware components.
- Integration of new components and interfaces.
- Extensions for new tasks and requirements.
- Bug fixes and repairs.
The foundation for easy maintenance and extension programming is laid during the development and implementation phase:
- Use of coding standards.
- Version control for the recovery of intermediate versions (e.g. CVS, SVN, Git, Visual SourceSafe or Team Foundation Server).
- Ticketing system for classification and processing of support requests.