Technical support
Free and local
In co-operation with our worldwide partner network, we offer our customers free technical support for current projects. For new projects, please use our enquiry forms in the services section.
Please contact the Sales Partner in your region!
This way you benefit from
- a contact person in your country.
- fast responses in your time zone.
- communication in your native language.
You can see who is responsible for you in our partner network.
Have you purchased your licences directly from MVTec?
If you have purchased your licences directly from MVTec, you are welcome to contact us directly. Select the relevant MVTec subsidiary or MVTec headquarters in Germany here and you will see the information on how to contact us.
MVTec Benelux
MVTec Benelux
World Trade Center
Stadsplateau 7
3521 AZ Utrecht
Netherlands
Phone: +31 6 13 57 97 93
Sales: sales.benelux@mvtec.com
Customer portal
An account on our website is required to use the technical support in the MVTec customer portal.
To get access to the portal, please follow these steps:
- Create your MVLogin. Please note that an official company email address is required
registration
- Contact webmaster@mvtec.com so we can activate your account for the customer portal.
Email for activation
- After activation, you can enter the MVTec customer portal if you are logged in.
customer portal
You can find further information and FAQs here.
MVTec China
MVTec Vision Technology (Kunshan) Co., Ltd.
692 Depu Road
215321 Kunshan
China
+86 512 36625140
info@mvtec.cn
MVTec France
MVTec France SAS
c/o Wellio Center 9 rue des Cuirassiers
69003 Lyon
France
+33 6 49 21 72 35
sales.fr@mvtec.com
Customer portal
An account on our website is required to use the technical support in the MVTec customer portal.
To get access to the portal, please follow these steps:
- Create your MVLogin. Please note that an official company email address is required
registration
- Contact webmaster@mvtec.com so we can activate your account for the customer portal.
Email for activation
- After activation, you can enter the MVTec customer portal if you are logged in.
customer portal
You can find further information and FAQs here.
MVTec Germany
An account on our website is required to use the technical support in the MVTec customer portal. To get access to the portal, please follow these steps:
- Create your MVLogin. Please note that an official company email address is required
registration
- Contact webmaster@mvtec.com so we can activate your account for the customer portal.
Email for activation
- After activation, you can enter the MVTec customer portal if you are logged in.
customer portal
You can find further information and FAQs here.
MVTec Iberia
MVTec Iberia
Edificio El Triangle
Pl. de Catalunya, 1
4th floor
08002 Barcelona
Cataluña - Spain
Phone: +34 645 671182
Sales: sales.iberia@mvtec.com
Customer portal
An account on our website is required to use the technical support in the MVTec customer portal.
To get access to the portal, please follow these steps:
- Create your MVLogin. Please note that an official company email address is required
registration
- Contact webmaster@mvtec.com so we can activate your account for the customer portal.
Email for activation
- After activation, you can enter the MVTec customer portal if you are logged in.
customer portal
You can find further information and FAQs here.
MVTec Korea
MVTec Korea Ltd.
939, 9F, MS Plaza, 8
Hwangsaeul-ro 214
Bundang-gu, Seongnam-si, Gyeonggi-do
South Korea
Phone: +82 10 8930 2292
Sales: sales.kr@mvtec.com
MVTec Taiwan
MVTec Taiwan CO., LTD
6F-652., No. 168, Sec. 2, Fuxing 3rd Rd.,
Zhubei City, Hsinchu County 302052,
Taiwan (R.O.C.)
+886 911 671 370
sales.tw@mvtec.com
MVTec USA
MVTec, LLC
108 Myrtle St. Suite 503
MA 02171 Quincy
United States
+1 617 401 2112
sales@mvtec.us