Technical support

Free and local

In co-operation with our worldwide partner network, we offer our customers free technical support for current projects. For new projects, please use our enquiry form in the services section.

Please contact the Sales Partner in your region!

This way you benefit from

  • a contact person in your country.
  • fast responses in your time zone.
  • communication in your native language.

You can see who is responsible for you in our partner network.

Go to the partner network

Have you purchased your licences directly from MVTec?

If you have purchased your licences directly from MVTec, you are welcome to contact us directly. Select the relevant MVTec subsidiary or MVTec headquarters in Germany here and you will see the information on how to contact us.

MVTec China

MVTec Vision Technology (Kunshan) Co., Ltd.

692 Depu Road
215321 Kunshan

+86 512 36625140

MVTec France

MVTec France SAS

c/o Wellio Center 9 rue des Cuirassiers
69003 Lyon

+33 6 49 21 72 35

MVTec Germany

An account on our website is required to use the support. To create one, please follow these steps:

  1. Create your MVLogin. Please note that an official company email address is required
    register here
  2. Contact so we can activate your account for support.
    contact us
  3. After activation, you will find the most important points for your contact with MVTec Support on this site.

MVTec Taiwan

MVTec Sales Office Taiwan

MVTec Taiwan CO., LTD 
6F-652., No. 168, Sec. 2, Fuxing 3rd Rd.,
Zhubei City, Hsinchu County 302052,
Taiwan (R.O.C.)

+886 911 671 370



108 Myrtle St. Suite 503
MA 02171 Quincy
United States

+1 617 401 2112