Partner Area

Support & Technical Services

MVTec does not provide direct support for end-customers, as this is one of the tasks of our sales partners.
Therefore, we provide you with support regarding MVTec products, because we are always endeavored to ease the job of our sales partners. To receive MVTec support for distributors please use our help desk.

If you do not yet have an account for our help desk, please get in touch with us.

Contact us

Two people working in a lab setting: one man is sitting at a desk, focused on a task, while another man stands nearby talking on the phone. In the background, a person can be seen working on a project.

Our Services

Help Desk

MVTec provides free technical support for your current projects. Activate your account and enter the MVTec customer portal if you are logged in.

Application Evaluation

Do you have an idea for an application and would like to know how you can solve this challenge? MVTec or a regional partner will help you with a proposed solution.

Feasability Studies

Do you know what you want to achieve with your application but not how? In our feasibility study, we develop proof-of-concept solutions for your machine vision task.

Trainings & Workshops

With the MVTec Academy and customized trainings, MVTec supports you in building and expanding machine vision expertise in a structured way.

Videos & Tutorials

Accelerate your machine vision projects with MVTec resources. We offer you concise videos, step-by-step tutorials, on-demand webinars and real use cases for our software.

Developer's Corner

MVTec experts regularly contribute tips and tricks for solving various vision tasks with MVTec HALCON, MERLIC and the Deep Learning Tool.

You can also count on us when it comes to port HALCON on new platforms. For customer specific projects please contact: solutions@remove-this.mvtec.com.

MVTec Software - Partner Area