Free & local

Reach Out For Technical Support

MVTec and our worldwide partner network provide free technical support for your current projects. For new projects, please use the request forms in the services section so we can route your inquiry efficiently.

Your Advantages

Local contact: Talk to the sales partner in your country.
Fast response time: Adapted to your time zone.
Native language: Clear communication without friction.

Find the right contact in your region!

Go to the partner network

Technical support specialist wearing a headset, working at a desktop computer in an office environment.

Have you purchased your licences directly from MVTec?

If you have purchased your licenses directly from MVTec, you are welcome to use the technical support in the MVTec customer portal. Please note, that an account on our website (MVLogin) is required.

Please follow these steps to get access to the portal.

Please note: If you have purchased your licenses from MVTec China, please contact our local branch. You can find the contact details at the end of this page.

You can find further information and FAQs here (Please log in using your activated support account first).

1. Your MVLogin

Create your MVLogin. Please note that an official company email address is required.

Registration

2. Activate Your Account

Contact webmaster@remove-this.mvtec.com so we can activate your account for the customer portal.

3. MVTec Customer Portal

After activation, you can enter the MVTec customer portal if you are logged in.

Customer Portal

MVTEC WORLDWIDE

Our Offices

MVTec operates globally and supports customers and partners locally.
Here you will find the contact information for your region.

MVTec Headquarters

MVTec Software GmbH
Arnulfstraße 205
80634 Munich
Germany

+49 89 457 695 0
info@remove-this.mvtec.com
sales@remove-this.mvtec.com

MVTec Benelux

MVTec Benelux
World Trade Center
Stadsplateau 7
3521 AZ Utrecht
Netherlands

Phone: +31 6 13 57 97 93
Sales: sales.benelux@remove-this.mvtec.com

MVTec China

MVTec Vision Technology (Kunshan) Co., Ltd.
692 Depu Road
215321 Kunshan
China

+86 512 36625140
info@remove-this.mvtec.cn

MVTec France

MVTec France SAS
c/o Wellio Center 9 rue des Cuirassiers
69003 Lyon
France

+33 6 49 21 72 35
sales.fr@remove-this.mvtec.com

MVTec Iberia

MVTec Iberia
Edificio El Triangle
Pl. de Catalunya, 1
4th floor
08002 Barcelona
Cataluña - Spain

Phone: +34 645 671182
Sales: sales.iberia@remove-this.mvtec.com

MVTec Korea

MVTec Korea Ltd.
939, 9F, MS Plaza, 8
Hwangsaeul-ro 214
Bundang-gu, Seongnam-si, Gyeonggi-do
South Korea

Phone: +82 10 8930 2292
Sales: sales.kr@remove-this.mvtec.com

MVTec Taiwan

MVTec Taiwan CO., LTD
6F-652., No. 168, Sec. 2, Fuxing 3rd Rd.,
Zhubei City, Hsinchu County 302052,
Taiwan (R.O.C.)

+886 911 671 370
sales.tw@remove-this.mvtec.com

MVTec USA

MVTec, LLC
108 Myrtle St. Suite 503
MA 02171 Quincy
United States

+1 617 401 2112
sales@remove-this.mvtec.us